Five Star Landscape provides garden care and maintenance. Based in Folsom, California and working throughout the surrounding towns and villages. Five Star Landscape offers the complete Architectural & Engineering Services prides itself on offering a friendly top quality Architectural & Engineering Services to several happy and satisfied clients. Established in 2007, Five Star Landscape has many years’ experience in Architectural & Engineering Services.
This company completed a landscaping project for us at our residence in El Dorado Hills, CA. We signed a contract for $7,000 for what ended up being roughly 2 days of work by a team of 3-4 (including the foreman) as well as 9 trees, 26 large shrubs and 20 small shrubs and some minor irrigation. I received notification the project was "complete" via text message and was never asked to complete a formal final walkthrough with a representative from the company, as is stipulated in the contract. After our own inspection, we expressed concern that we were unhappy with one small aspect that would take roughly one hour of the team's time to correct. Rather than showing concern for our dissatisfaction of this aspect of the project, they in so many words told us it was too bad because they fulfilled the terms of the contract (which was definitely written very vaguely and in their favor - lesson learned). I was shocked that they refused to correct something that would require so little time. Even aside from this, the remainder of the work completed was sloppy. The irrigation line they ran was just thown around the plants in plain sight rather than strategically placed. We will have to do considerable re-work to make the result satisfactory. In the end, this company was clearly only concerned with finishing the job as quickly as possible to maximize their profit and didn't care about our satisfaction with the end result. I have posted a more detailed description of my experience with this company on Angie's List. I would not recommend doing business with them. They demonstrated lack of customer service and professionalism.